27 Comments

  1. Nick Marconato on December 16, 2020 at 9:06 pm

    That’s a neat idea to rank appliance brands like that… would be interesting to have a list by price range of the repair required.



  2. Jesse Torres on December 16, 2020 at 9:08 pm

    My Whirlpool just died today but it’s been a hell of a dependable fridge. Never had to have it serviced and it lasted 15 YEARS!!!!!



  3. DC Appliance Repair on December 16, 2020 at 9:10 pm

    I get asked all the time what is the best Brand of Appliances. In today’s world I don’t put my name on any of them. I tell my customers you can spend $3,000 and maybe get 4 years. Or you can spend $1,000 or less and maybe get 4 years!



  4. Ryan Toomey on December 16, 2020 at 9:12 pm

    What about Kenmore? Are they any good? Also why wasn’t GE mentioned?



  5. Andrew Jenkins on December 16, 2020 at 9:12 pm

    I am shocked that Bosch rated lower than Samsung. I have had nothing but problems with Samsung. I thought Bosch was good.



  6. Ford Prefect on December 16, 2020 at 9:14 pm

    5 years ago bought all brand new Whirlpool Appliances. With the exception of the Microwave they have all broke.
    The Refrigerator 4 times. 6 if you count the ice maker hose freezing multiple times.
    The Washing machine 4 times
    The dryer twice.
    the dishwasher once.
    The induction range has never worked right. It is currently on the top of the list to be replaced.



  7. Jean-Philippe on December 16, 2020 at 9:18 pm

    It’s nice to have informations from someone who seem’s to know his shit 👍



  8. papasfritas on December 16, 2020 at 9:26 pm

    why did you have to turn this video into a powerpoint?



  9. Veevslav1 on December 16, 2020 at 9:29 pm

    This video would be more worthwhile if you broke it down further in appliance categories. L/G fridges are garbage with recurrent Ice Maker problems.

    If you only sold 10 L/G fridges and sold 100 Samsung Fridges, it makes the numbers unreliable.



  10. Erin Foster on December 16, 2020 at 9:29 pm

    I am so frustrated we bought our LG 11/22/17 Fridge went out nov 2020, dishwasher started shorting months ago an handle fell of microwave, looking for a new one has been a nightmare reviews scare me away, heating elements melting parts, compressors going out. AH!



  11. A C on December 16, 2020 at 9:34 pm

    Listen to this.. I have a Kenmore Elite (Whirlpool) side by side about 4 years old. Expensive! It stopped making ice! Had a new ice maker put in, still didn’t work. After 3 service calls the guy finally figured out what was wrong! YOU WILL NEVER GUESS…… The two wires that ran down to the bottom of the door (the freezer door) was chewed off and snapped due to opening and closing the door. The wire went inside the door so it couldn’t be soldered back together. Guess what? My Home Warranty (from Sears now owned by Cinch) wouldn’t cover it because it was a Design Flaw by Whirlpool. So for 2 years we haven’t used the ice maker, we just freeze ice trays. Can you believe that? Why wouldn’t Whirlpool know about that. Ok, so now a total of 4 years old.. it’s leaking water from underneath the refrigerator. So, we just went looking for one.. since the Pandemic refrigerators are not too easy to come by… ON back order, or can’t be shipped until 2021, or weeks out. Finally found one at Home Depot.. that wasn’t a Samsung or an LG. I just know that it will have it’s problems too.. because there’s nothing else to consider. If this one goes, I’m going to just get a Basic Frig with no bells and whistles.. I want durability and craftsmanship! But, I don’t think that’s available in my price range of two thousand.



  12. Lia Johnson on December 16, 2020 at 9:39 pm

    What’s the best wall oven for me to buy I really need to know this like right now because my oven blew . And I have an appointment for lows to come Do the measurements and start the installation process to getting me a new oven so please tell me right now I am waiting what oven namebrand should I get please



  13. Dcc357 on December 16, 2020 at 9:40 pm

    Whirlpool resists the urge to reinvent the wheel like other companies.



  14. Dawa Sherpa on December 16, 2020 at 9:40 pm

    I’m 23 and have a lg refrigerator which is older than me at home. Not a single problem till now and still works like new. talk about quality!



  15. Kanbei85 on December 16, 2020 at 9:41 pm

    These stats aren’t broken down by appliance type. Just because a company makes good dryers doesn’t mean they make good refrigerators.



  16. Monsiemage on December 16, 2020 at 9:43 pm

    I’m pretty sure this video was shot in America, i’m confused though, every sales person I personally know claims the GE "General Electric" Appliances are the best and the chances of hearing one needed service is next to 0.



  17. Kathy Ray on December 16, 2020 at 9:46 pm

    I have a 1997 Whirlpool.. no problems. 33" counterdepth.



  18. John Holloway on December 16, 2020 at 9:47 pm

    Super video.
    OK, help this family buy a very good reliable energy star refrigerator in the price range of no more than $1500.
    Thanks



  19. Timothy on December 16, 2020 at 9:47 pm

    This video doesn’t tell me what the reliability is over time. What is company with the best reliability after 1, 5, 10 years. This is a generalization that is useless. I know whirlpool had a problem with their control boards in the double walled ovens and you couldn’t get the boards because they were out of stock.



  20. Gaddo Bronx on December 16, 2020 at 9:47 pm

    I’m assuming you don’t carry Frigidaire products/Electrolux products. I’ve own Frigidaire products and although the hey may not be a high end brand, I know that they are built to last. I’ve even sold some of my appliances because they worked fine. I just upgraded all my kitchen appliances this yeah and yes they are Frigidaire. Hopefully they last just as long.

    I’ve owned fridges, ranges, dishwasher, washer and dryer. And for the past 13 living in my house none of them broke down other than my dishwasher which had electrical issues this year. That said, 13years a long time.

    They way I see it, more functions, more sensors, LED screens and extra technology… to me, means more things to break. I just like to keep it simple and simple works just fine.

    What are your thoughts about Frigidaire products?



  21. Shane Pasha on December 16, 2020 at 9:50 pm

    Do you filter out those calls that are due to the lack of customer knowing how to operate the appliance, and only count the calls that parts being replaced.



  22. S Steel on December 16, 2020 at 9:52 pm

    What do you guys make of the LG Studio lineup?



  23. Miss desire Independance on December 16, 2020 at 9:57 pm

    I have a whirlpool refrigerator and I have to fix it often.



  24. Domo on December 16, 2020 at 9:58 pm

    I bought my Whirlpool washer in 1993 and replaced the motor early this year in 2020. I can replace most parts myself but had appliance repairman purchase and install new motor under $200. I don’t need bells and whistles. My machine washes my clothes well and I’m keeping it. My Maytag gas dryer, also bought in 1993, still works to this day too, no repairs. I need new oven however. So, I’m looking.



  25. Mx ric on December 16, 2020 at 9:59 pm

    At end of rope. We are on the third fridge in 7 years! For $3000 got a Sears Elite that compressor went our on in 5 years, just bought a whirlpool and have had it 12 weeks and the freezer is icing up. Maytag was before these two and kept freezing up, we had to defrost it after replacing multiple parts.



  26. Rachel Johnson on December 16, 2020 at 10:00 pm

    Service calls are not a dependable means of telling reliability because companies deny customers a service tech visit all the time. Now I see why. You must judge based on customer satisfaction. You want a company to respond to problems and fix them quickly. You want parts and labor prices to be reasonable. And no major repairs in first few years. If you spend thousands, it better last longer than a used car.



  27. Living 2Day on December 16, 2020 at 10:01 pm

    I wish you had a store in my state. No place here have the selection or a service repair team for their customers’ appliances. I envy your customers.